Engineering Service Coordinator / Administrator

Woodward Group has exciting opportunities for an Engineering Service Coordinator / Administrator to join our well-established, reputable team.

Company-install Fire Alarm and Security Systems are experiencing massive growth. The position would suit a person used to a busy environment and used to multitasking and working on the highest priority tasks first.

Key responsibilities:

  • Coordinate Mobile Service Engineers and Maintenance Engineers
  • Use CRM, Excel, coordination and phone skills
  • Support, coordinate, and organise workload and Service Engineers are allocated to complete maintenance and service of Electronic, Electrical and Fire & Security equipment
  • Liaise with Service Engineers and Maintenance Engineers to see where they are and when they can complete the tasks
  • Speak to customers and clients to assess work needed, internal manager liaison to allocate resources and assess priorities
  • Order (or request) any parts, equipment, or stock your engineers will or do need

Experience/skills required:

Admin Team to work with REQUIREMENTS for SERVICE COORDINATOR / SERVICE ADMIN

  • Coordinated / scheduled / organised Mobile Service Engineers
  • Able to drive or walk (if local) to Burton-on-Trent Office
  • Commutable to the office between Tolworth and Chessington, Surrey
  • Preferred: Experience in Fire Alarm, Intruder, and CCTV would be great
  • Your current title may be: Coordinator, Service Administrator, Maintenance Administrator, Service Controller, Service Coordinator, Service Support Coordinator, Engineering Support, Sales Support Engineering Administrator, Service Desk Scheduler etc., but you would have experience coordinating mobile service

Benefits:

  • Salary: £25,000 per annum
  • Company pension
  • On-site parking
  • Sick pay

Schedule:

  • Full-time position
  • Monday – Friday

How to apply:

If you would like to apply for the position of Engineering Service Coordinator / Administrator and be part of our ambitious and growing team at Woodward Group, please send your CV to [email protected].

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